My home Internet connection wasn’t working this morning. I tried the old turn-it-off-then-turn-it-back-on trick, but still no Internet. I called tech support.
After half an hour of testing and resetting, the serious and methodical “Simon” and I found the problem. At the end, he asked if he could send me an email which I would use to rate his performance. I spelled out my address, but when he read it back, he had substituted “b” for “p”. I tried to correct him, saying “P, not B” but he didn’t understand me. So I clarified:
“P as in Paul.”
“B as in Ball?” he replied.
No, I said, “P, as in… Punjab.”
He began to giggle, and then the two of us just howled with laughter. Have a great day, “Simon”!